Technology Trace Inc. Privacy Policy

This privacy policy was last amended March 8th, 2019.

Technology Trace Inc. is committed to protecting and respecting privacy. This Privacy Policy (“Privacy Statement”) is intended to let you know what information we may collect about you and how we use that information. Please read the following carefully to understand our practices regarding your Personal Information and how it will be handled.

Scope of our Privacy Statement

Our Privacy Statement applies to both our website and Internet of Things (IoT) solution Technology Trace Inc. provides. To be consistent with international policies, Technology Trace Inc. has structured our Privacy Statement to reflect the ten PIPEDA “Fair Information Principles”. These Fair Information Principles include:

  1. Accountability
  2. Identifying Purposes
  3. Consent
  4. Limiting Collection
  5. Limiting Use, Disclosure and Retention
  6. Accuracy
  7. Safeguards
  8. Openness
  9. Individual Access
  10. Challenging Compliance

Accountability

Technology Trace Inc. is responsible for the personal information under our control and we have designated individuals who are accountable for the organization’s compliance to this policy.

If you have questions or concerns about this Privacy Statement, our information handling practices, or any other aspect of privacy and security of your Personal Information, please email our Privacy Officer at inquiries@technologytraceinc.com

You may also write to us at:

Technology Trace Inc.
ATTN: Privacy Officer
295 Hagey Blvd – West Entrance, 1st Floor,
Waterloo, Ontario, Canada, N2L 6R5

Identifying Purposes

The purposes for which all electronic information is collected (personal or not) is listed below and where applicable will be identified at or before the time the information is collected.

Technology Trace Inc. may use your Personal Information for the following purposes:

We use the contact information you provide to us so that we can communicate with you to respond to your queries, which includes providing you with our product and service updates. We may also use your contact information or the information you provide us on feedback forms to provide you information about Technology Trace Inc. products, services and programs or other marketing or advertising communications, or to enable you to participate in surveys or questionnaires. Some of this information we collect and use with your consent and some of this information we collect and use for our legitimate business purposes of communicating with you and providing you with information about our business.

We use the information we collect through your use of the Technology Trace Inc. websites for our legitimate interests to manage, operate, maintain and secure our websites, network systems, and other assets, and to provide you with the features and various functionalities of Technology Trace Inc. Sites. We may also aggregate the Personal Information we collected through your use of Technology Trace Inc. Sites to help us to understand our visitors’ interests and improve the content and performance of our Technology Trace Inc. websites.

We may also use Personal Information to comply with our legal or regulatory obligations, including to comply with applicable retention obligations.

Consent

Technology Trace Inc. understands and supports that knowledge and consent of the individual is required for the collection, use or disclosure of personal information.

Providing us your Personal Information is voluntary. You may always refuse to provide your Personal Information to us. If you choose not to provide us with your Personal Information then we will not be able to communicate with you and provide you with certain information, products, or services. If we have collected your information with your consent, you can always withdraw your consent by following the instructions provided for doing so when you provide consent or by contacting us using the contact information provided in this Privacy Statement.

We will indicate if the provision of certain information is voluntary and you will be able to withdraw your consent or exercise your rights in relation to this information at any time as permitted or required by applicable law.

In the event your Personal Information is used for other purposes, not specified above, we will inform you about the specific purposes for processing your Personal Information and, when required, our basis for doing so at the time we collect the Personal Information from you to the extent required by law.

Limiting Collection

Technology Trace limits the collection of personal information to that which is necessary for the purposes identified and will only be collected by fair and lawful means.

What Personal Information We Collect

Information collected through your usage of Technology Trace Inc. websites. This may include name, email address, unique professional identifier, telephone number, other unique identifiers and preference information such as your username, password, internet protocol (“IP”) address or cookie, which may contain information that may be considered Personal Information, as well as information that does not directly identify you, but which corresponds to your device, browser type, operating system, computer or mobile device.

Information collected through the Technology Trace Inc. hardware device is limited and includes anonymous information such as; medical device identification, hardware status, location city, location county and location country. No personally identifiable information is collected.

What is Personal Information?

Personal Information means any information relating to an identified or identifiable person. Examples of Personal Information include your name, email address, IP, date of birth, an identification number and address.

Minors

Technology Trace Inc. websites are not directed to children under the age of 13, and we do not knowingly collect Personal Information from children under the age of 13. If you think that we have collected Personal Information from a child under the age of 13, please contact us. As required by law, if we collect Personal Information from a minor age 13 or older on the basis of consent, we require parental consent.

Limiting Use, Disclosure and Retention

Technology Trace respects that Personal information shall not be used or disclosed for purposes other than those for which it was collected, except with the consent of the individual or as required by law. Personal information shall be retained only as long as necessary for the fulfillment of those purposes.

How We Share Personal Information We Collect

Sharing with Third Parties Who Provide Services to Us
We share your Personal Information with third parties that provide services to help us with our business activities and functionalities related to the Technology Trace Inc. website, such as hosting, providing IT system administration and user support services, or offering customer service. These third parties are restricted from using your Personal Information in any way other than to provide services for us and we require them to provide an adequate level of protection for your Personal Information. For more information about Technology Trace Inc.’s service providers, please contact us.

Sharing for Other Purposes
We may also share your Personal Information to comply with our legal or regulatory obligations including, but not limited to, our obligations related to adverse event reporting, pharmacovigilance, product safety and other reporting obligations or to respond to lawful requests by public authorities, including meeting national security or law enforcement requirements, (e.g. to investigate fraud or respond to a government request). We may also disclose your Personal Information to third parties as necessary to investigate potential data incidents, or to protect the rights, property or safety of us, the users of our Sites or others.

Technology Trace Inc. might be involved in a merger, acquisition or sale of a portion of or all of its assets (Transaction) that includes your Personal information. If Technology Trace Inc. is involved in a Transaction, you will be notified via email and/or a notice on our Technology Trace Inc. Sites of any change in ownership, uses of your Personal Information, and choices you may have regarding your Personal Information. Technology Trace Inc. does not sell your Personal Information to third parties.

Social Media Features

The Technology Trace Inc. Sites may include links that will take you to social media pages located on social media sites like LinkedIn. Our pages on social media sites are governed by the privacy policy of the company providing it.

Forum/Blog

Some of our Technology Trace Inc. Sites may offer publicly accessible blogs or community forums. You should be aware that such blogs or community forums are not operated by Technology Trace Inc. Any information you provide in these areas may be read, collected, and used by others who access them. You should consult the other sites' privacy notices as we have no control over information that is submitted to, or collected by, these third parties, and our Privacy Statement does not cover activities occurring at other websites.

Links

Our Technology Trace Inc. Sites may contain links to other websites whose information practices may be different from ours. You should consult the other sites' privacy notices as we have no control over information that is submitted to, or collected by, these third parties, and our Privacy Statement does not cover activities occurring at other websites.

International Transfers of Your Personal Information

Technology Trace Inc. has a global solution and therefore uses global vendors and subcontractors as well as global IT systems and applications. As a result, the Personal Information that we collect about you may be transferred to, and stored at, a destination outside of your country which may have less strict, or no data protection laws, when compared to those in your country.

Data Retention

Your Personal Information will only be kept for as long as we reasonably consider necessary for achieving the purposes set out above or for as long as we are legally required to keep it. Please contact us for further details of applicable retention periods.

Accuracy

Technology Trace Inc. ensures that Personal information shall be maintained as accurate, complete, and up-to-date as is necessary for the purposes for which it is to be used.

Safeguards

Personal information will be protected by security safeguards appropriate to the sensitivity of the information.

We have reasonable and appropriate security measures in place to protect against the loss, misuse, and alteration of any Personal Information we receive about you through the Technology Trace Inc. Sites. We maintain reasonable security standards to protect the Personal Information that we maintain. If you have any questions about the security of your Personal Information, you can contact us using the contact details provided.

Openness

Technology Trace Inc. can make readily available to individuals, specific information about its policies and practices relating to the management of personal information.

Changes to this Privacy Statement

We may periodically update this Privacy Statement to describe new Site features, products or services we offer and how it may affect our use of information about you. If we make material changes to this Privacy Statement, we will post a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. We will not make any materially different use or new disclosure of your Personal Information to another entity using your Personal Information for that entity’s own purposes unless we notify you and give you an opportunity to object.

Individual Access

Technology Trace Inc. understands that upon request, an individual shall be informed of the existence, use, and disclosure of his or her personal information and shall be given access to that information. An individual shall be able to challenge the accuracy and completeness of the information and have it amended as appropriate.

Your rights

In certain circumstances, local data protection laws and certain local laws (including the GDPR) gives you rights with respect to your Personal Information. These rights differ by country/region.

These rights may include:

  • If we are using or sharing your Personal Information based on your consent, you may withdraw your consent at any time. Note that withdrawal of your consent will not affect the lawfulness of our uses or sharing of that information before you withdrew your consent.
  • You can request access to or copies of your Personal Information, including knowing whether we hold Personal Information about you, and, if so, what kind and for what purposes. You can also request information about who has received your Personal Information.
  • You can request that we correct your Personal Information if you think it is inaccurate or incomplete or request that we erase or delete your Personal Information, unless we have a legal obligation to hold it or are otherwise permitted by applicable law to retain it.
  • You can request us to restrict the processing of your Personal Information and not delete it.
  • You can request that we provide you with your Personal Information that we obtained from you based on your consent or a contract so that you can store and re-use it for your personal use, and you can ask us to provide it to another entity.
  • You can exercise your rights by accessing your account profile for a specific Technology Trace Inc. Site, by contacting the Global Privacy Office using the contact details provided.

We will handle any request to exercise your rights in accordance with applicable law. Please note that depending on the circumstances, some of the above rights may not be applicable.

Challenging Compliance

Technology Trace Inc. believes that an individual shall be able to address a challenge concerning compliance with the above principles to the designated individual or individuals accountable for the organization’s compliance.

How to Submit a Complaint

Technology Trace Inc. is committed to ensuring that complaints and disputes concerning our privacy practices are investigated and resolved. For this reason, we have developed a privacy complaint handling procedure. It is our intention to resolve all complaints through this procedure. Privacy questions or complaints may be submitted to Technology Trace Inc. by email, telephone or post office mail using the contact details provided.